Michael Hynes Review of Syracuse Pool and Patio
had above ground pool installed where I had remove...
had above ground pool installed where I had removed our old pool of 25 years. Pool is level but there were many wrinkles in the liner and the installers said they would work themselves out over time. next spring more appeared and we called Syracuse pool and they also told us they would go away. Following spring more came and now there are lumps that stickup 4 inches in the bottom and no one returned our calls, so we went directly to the store. We were told they would supply the liner and we would have to pay for water an labor is they were to fix the problem. they wanted pictures of the bottom to prove our claims. No pics available as the water is cloudy because we can not vacuum properly due to all the limps and wrinkles. We sent letter to owned, called owner and called Garret who is responsible for above ground pools. NOONE has taken the time to come check out our claims nor have they taken the time to return any of our calls. NOT HAPPY WITH THE SERVICE. they took our money with no problem but now is seems they don't care about us.
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