David Mitchell

Review of Curry Honda of Chicopee, MA

I purchased a used car with 6,000 miles for 18,000...

I purchased a used car with 6,000 miles for 18,000. During the purchase process I pointed out two large cuts on the sidewall of the right front tire. It looked unsafe to me, and the sales rep said he would have the service manager look at it. When I returned to pick up the car, they took care of it all right. They remounted the tires from the right front (outside), to the left front (inside) so the large gash was on the inside where it couldn't be seen. All they did was hide the safety issue. What really annoys me beyond the fact that they simply hid this, was the fact they did this on a front tire, in which a blowout could cause a crash. They could have at least put it in back where a blowout would be less dangerous. This kind of behavior might be expected by a shady used car lot, but certainly not the kind of behavior I would expect from a dealer.

Bret the sales rep was great to work with, however the whole dealership gets 1 star for ethics.

The service manager should be ashamed of himself for pulling these antics. The mechanic who switched the tires should also be ashamed of himself for doing this.