Kelly Jordan

Review of The Good Guys - Narre Warren S...

I purchased a 50" Samsung QLED in store and receiv...

I purchased a 50" Samsung QLED in store and received great service throughout. Upon installation, I noticed the tv had a crack in the screen and called the store immediately. Taylor answered my call and within 10 minutes she had found a replacement and arranged for it to be delivered within 2 days to my studio location. Whilst annoying to have to arrange a replacement, Taylor made the experience better by swiftly dealing with the issue.