Patrick A

Review of Shangri La Georgetown,Penang

Stayed a week here. Hotel is nice and has all the ...

Stayed a week here. Hotel is nice and has all the amenities you need and close to everything you need in George Town. Would have given 4 or 5 stars but we had a problem with the front door attendants. We asked for a taxi and one of the front door men got one of his friends to give us a ride into George Town restaurant. His friend wasn t a taxi and didn t have a meter but I assumed since this was connected to the hotel and we wouldn t get ripped off. We got ripped off. Charging us 3 times more than a taxi meter or grab. So don t trust the front door men to get you a cab. Get a grab or make sure the taxi is metered. This shouldn t happen to hotel guests. So management at the hotel should be aware of this and hopefully correct this so it doesn t happen to another guest. Beyond this my stay was very good.