Poor car park reviews so had to park away from hot...

Poor car park reviews so had to park away from hotel. Poor slow service by staff. Communication problems. Building work happening which we were not aware of. Lift service was terrible. No stairs to other floors. Waiting time for lifts 25 plus minutes around slightly busy times. Only 2 lifts out of 4 working. Hallway untidy with used cutlery and waste. No room cleaning service. Mice seen in breakfast lounge. Beverage bar closes at 10pm so couldnt enjoy a drink after a long day out. Very expensive for poor quality hotel. Gutted the swimming pool wasnt available. Only positive is the location is good for tube stations and food places.