The maintenance-mechanical service is not at the l...

The maintenance-mechanical service is not at the level of what Renault claims: having problems following an overhaul without anyone seeming to care, to the point of needing to move because nobody takes calls ... it's heartbreaking, and wastes time. In addition, the answers provided were tainted with lies (diagnosis without saying a fact, which was not etc). Little story that must have resulted in a tow, following an electronic anomaly (because the diagnosis had not been made) ... and 10 days of immobilization of the car !!! A solution was then found (diagnosis found!), The car works again. Only positive point, the story ends with an apology, and a maintenance operation "offered" (which could have been avoided, if the staff listened a little to what they were told at the very beginning!). I admit that this tarnishes confidence in the reliability of the brand as for its know-how on the monitoring of these vehicles ... the staff makes you believe with a certain empathy that they will help you (that's wrong!) ; they tell you that they re-contact you at such time ... and don't do it !! enough to be a little tense! Fortunately, not all garages are like this. Favoring a small structure is certainly the best solution ...