PAPPAGALLOCENTER DI CACCIA FABIO

Review of Fastweb

I sent a PEC certified mail letter with cancellati...

I sent a PEC certified mail letter with cancellation for home and now I will explain better:
During the move, I asked for the move of the line to the new home indicating that from August 1st the new home in a new apartment.
In the meantime, Fastweb thinks it well to add an increase to the contract fee and therefore send an e-mail with the pec, attaching an identity document and canceling the contract.
I see that they do not deactivate the contract and I ask for conciliation with Corecom.
Fastweb declares that having not signed the letter even if sent by a PEC, they cannot be sure of my intention to end the line.
I state that the bank account was the same for both company and home and we had already sent documents to my e-mail.
A shameful experience will stick to mirrors while taking away money or HAI consumers.