In looking at pretty much 100% of the reviews with...

In looking at pretty much 100% of the reviews with complaints that are stating that "The Boon Group is a horrible insurance company!" or "All they do is take your money and not cover you for anything!" Well for those who do not know The Boon Group is a Third party administrator for the insurance companies they are NOT the actual insurance company.Meaning they pretty much work for the insurance company to administer the benefits and process claims. The actual insurance gives YOUR employer benefits to choose from, at this point the EMPLOYER will choose a list of things that THEY want to be covered and things that THEY want to be excluded, also all money being taken from your check does in fact go to your employer to pay the premiums to the actual insurance company, your money does not go to The Boon Group. At that point The Boon Group receives these lists that were created by the employer and this is what they are reading from when you call in to see exactly what is covered under your plan. The Boon Group has no way that they can alter or "push through" benefits so that they are covered. Again The Boon Group is NOT the actual insurance company and have no say so in what benefits are covered under each group's plan. I hope this helps others to understand how it works there.