suebina wong

Review of SouthwestRe

Will only reimburse for up to a week for a rental....

Will only reimburse for up to a week for a rental. Claimed an inspector will be out to inspect my vehicle at the mechanic shop within 48 hours. Called on the last day of the 48 hours and they told me that it would be another 4 days before they can get another inspector out. Guess who is paying for the rental while the inspector takes their sweet time? I AM. and no, they would not extend my rental coverage. And no, they would not get anyone out there quicker.

Terrible warranty company. I regret ever buying a warranty from them

Update: I'm increasing from 1 star to 3 stars for now.
I'm still driving a rental that I'm paying for. However, they are approving a new engine that's getting installed. I'm happy with this and am thoroughly impressed. It's nice when companies can still surprise you. Will update again after everything is complete.