Tessa Wilson

Review of Sheraton Riverside Hotel

We were not told about the extra $50 hold on the c...

We were not told about the extra $50 hold on the credit card till we check in. The rooms were decently cleaned they didn t have a fridge or a microwave or anything of that nature the rooms were all connected by a door in the middle and we had loud and annoying couple next door people who never were quite day or night. There was nowhere to get it store food while we stayed they provided breakfast but we were unable to ever attend because of treatment time. We as soon as we got there noticed you cannot hook up any hdmi to their tv and the remote was drowned in coffee and left by the last guest so it didn t work and it was just left. We noticed as soon as we got there it took 4 hours for someone just to come give us a remote so we could turn the tv off or down or to any other channel. It was the middle of the night by then! There were no trash bags in the cans, no one called me for the shuttle bus I needed to use or for my wake up call. I was greeted and left that place with a women with a Whoopy looking tattoo that said loyalty chicken scratched on to her chest and she was More Interested in eating her Corn Pops then providing great customer service I don t care if this is the hospital the doctor I was being treated by uses I will never stay at this place again.