Despite some paperwork mishaps by the dealership a...

Despite some paperwork mishaps by the dealership and the usual, seemingly endless offerings of extended warranties, you can expect an overall great experience here. Just stay diligent on checking all the numbers and understanding what your limitations are for add-on warranties as you go through the final paperwork stages with the finance guy.

The sales team I worked with here (Chase Gardner and Ivos Clement) were kind and professional all the way through from dealership scoping to driving off the lot with my new car. I worked with Chase the majority of the time and was met with respect and eagerness to meet and exceed my expectations every step of the way. I never felt rushed into a decision and if something was not possible or available, I was provided a polite no and subsequent explanation; never was it belittling or condescending. After visiting other dealerships and initially accepting the fact that I would have to wait months to receive a car to my exact specifications, Chase and his manager tracked down my car that was already built and making its way to the port, made some calls to reserve it and to ensure its arrival to Lake City upon hitting the port that following Monday. During the 3-4 weeks of eager anticipation as they installed my accessories at the port, Chase was extremely diligent in staying responsive via email, while also providing me weekly updates on my car.

In the end, I was able to pick up my car a day earlier than scheduled, although they needed some time to detail. In the future, if and when I ever decide to purchase another Toyota vehicle, I will certainly be returning here.