David Andersen

Review of West Palm Beach - VA Medical C...

The ER staff thought everything was as funny as co...

The ER staff thought everything was as funny as could be and made me fill out forms rather than checking to see if I was in the system as I told them I'd requested a week earlier.
I was already in, but they couldn't be bothered to check.
The ER entrance had cob webs on the Drive It stucco, which hadn't even seen a dust mop in ages. (Why would a sane person put a non cleanable surface in an ER?)
The Triage OD decided I had no pressing issue and sent me out of his office (literally pointed at the door) while I was talking to a doc and then threw away a urine sample as insignificant and sent me to the walk in clinic...where an obviously excellent doc went ballistic over the ER OD thinking he's a doctor).
The surgeon they immediately assigned me to (because I obviously have cancer) pointed to the sign on his desk when we asked his name. That was about as helpful as he got, although he did turn his computer toward my sister and me and pretty much just say "That's your tumor", with little to no input other than that.. (Definitely, absolutely needs to retire...Too old/too jaded/too much above talking it out).
Everyone else I dealt with at the WPB VA was great. I hope not to impugn anyone other than those mentioned.
A week later, I'm getting ready for surgery at the Lexington, KY VA, which is the best facility I've ever been in and I was raised by a pioneering world class CV surgeon who worked with the VA as part of the UB Medical School's association with them.