They need to do a better job controlling the crowd...

They need to do a better job controlling the crowds and limiting the amount of people during the Holidays. They allowed so many people in the observatory area at the same time that it is not safe, it's hot, you can barely move. Other than that it was a nice experience, I'm glad we got the priority access because the lines to enter or exit are ridiculous. The views are spectacular but unfortunately are completely cover by glass not like in the Empire State building where you can take pictures or videos without a piece of glass in front of you.