Auday Baali

Review of Kuni Lexus

I ve been a customer at this dealership for years,...

I ve been a customer at this dealership for years, their sales team is not the best. I haven t had a pleasant experience with them in a long time. Their service department, however, are Rock Stars! They take customer service to a whole different level. I got used to it for years and didn t know the difference until I visited another Lexus dealership for my first scheduled maintenance. I immediately noticed the difference right at the door. It was completely different from the luxury service I was used to getting from Kuni. Next service I brought it back to Kuni and Charles was my service consultant. He went above and beyond to make my experience truly exceptional. Even after coming here for years I m still amazed by their dedicated, professional, friendly and courteous service team and they continue to exceed all expectations!