Simone Linzij

Review of NewLaw Solicitors

They took on our cases in October 2016, car vs lor...

They took on our cases in October 2016, car vs lorry liability from the 3rd party had been admitted. Since then its been constant chasing of a paralegal who spends more time off sick than actually at work. Passed from pillar to post. My sons case has been awaiting a court date since last year and we have heard nothing regarding this even when chased! My partner asked questions regarding his treatment and was told he could be seen as wasting time in doing this! Since asking these questions the paralegal has again been off sick! My partner is still waiting for information about an appointment (luckily the 3rd party seem more on the ball and have arranged all of this, which shockingingly new law have no knowledge of. They are unaware if my partner has recieved the treatment yet or not) he has been promised updates by 4 different members of staff, guess what still waiting for those also. I am waiting for my settlement payment to come through which I recieved and email (clearly for the 3rd party) stating that they look forward to receiving the money in 10 days. Can I get hold of them to check they have this? Well I guess I would have more luck making tea in a chocolate teapot! This has been a joke from start to finish! I logged a complaint which I don't have any faith in it being dealt with satisfactorily. I can bet they wont hesitate in taking the fees which they have not earnt when all the settlements finally happen!