Literally the most incompetent uneducated people I...

Literally the most incompetent uneducated people I've ever talked to I purchased a plan for 2018 and decided not to use it I paid my first month premium of $362 and wanted a refund for some reason this is the most confusing thing these people have ever heard of in their entire life I spent 5 hours on the phone and every agent went in circles and told me something different I would strongly not recommend dealing with Blue Cross Blue Shield this was the worst experience of my life