S S

Review of Icon Health and Fitness

Debi, who is the billing and service manager for I...

Debi, who is the billing and service manager for Icon Fitness, is the rudest agent I have ever had the displeasure of speaking to. She was disrespectful, and does not care about the customers she talks to.

As you can clearly see from the comments, Nordic track does not have the most reliable, high quality machines; they will need service. As a customer of such a high ticket item as a treadmill, I would expect when I have to call for that inevitable service, I won't have to speak to such an offenively ill-mannered, unprofessional, and condescending agent (after a 2.5 hour hold time at that). I will invest in a Peloton for my next bike and treadmill purchase. Avoid Nordic Track at ALL COSTS