Gloria McTeer

Review of City Utilities of Springfield

We had a power outage sometime during the night th...

We had a power outage sometime during the night that affected just our house and the house next door. I reported online about 6:30 am. We live out in the country so I figured it would be quite a while before anyone responded. To my surprise, a truck and one lineman arrived within 30 minutes but could not fix the problem at the Transformer. He came to the door and told me someone else would be here soon, which was nice communication. Within a half an hour four truck showed up with several lineman and they had the problem fixed very soon. Quite happily surprised with the prompt service! Thank you!