Heather Edwards Review of Tru cabinetry
I have had a terrible experience with this company...
I have had a terrible experience with this company over the past year. We received cabinets with many very visible flaws and have requested replacement parts only to have those arrive with bigger flaws, or the wrong size or the wrong color. Each round of replacements takes 8 weeks and it took 4 tries to get one cabinet door to be right. I am still waiting on 3 more doors and the side of an island. This has
literally been going on for a year. When you contact customer service they send you to a voicemail and never call you back. My very expensive kitchen remodel is now an embarrassment to us as we have cabinets with no doors. The quality control and customer service are terrible. Do not bother buying these cabinets. You will regret it.
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