J

Jim Potter

3 years ago

My five year old granddaughter was brought into th...

My five year old granddaughter was brought into the emergency department this morning with complications of a viral illness. She was immediately taken to a room and seen by the nurse and within a few minutes had seen the doctor. A blood test was ordered and a person from "Child life" came to talk with her about having an iv catheter. She was shown the equipment that was to be used and was given a doctor's kit as well as a doll that had an iv catheter.
Being a nurse I am rather critical in reviewing hospitals and clinics but in this case I can say without reservation that the care here was outstanding and all of the employees were warm, reassuring and caring. Dr Fine (hope that spelling is correct) was professional and and an excellent communicator. Our anxiety level was high and in spite of this she was patient in explaining what we could expect as far as Lilly's care and recovery. I would not hesitate to recommend this facility to anyone, it is outstanding!

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