Took 6 hours for an oil change even with an appoin...

Took 6 hours for an oil change even with an appointment. EDIT...It just would ve been nice to have a heads up that it wouldn t be ready until the end of the day because I gave a specific time that it needed to be done by because I had to go to work. In addition, when I did pick it up I had to turn around 30 seconds later because there was smoke blowing out of my car and wasn t running properly apparently due to an overfilled and messy oil change, leading to me taking a loaner car and leaving my vehicle over night.