William Barrett

Review of Hagerstown Ford

My visit before this last one was not good at all....

My visit before this last one was not good at all. After receiving a fallow up call from the dealership, I was told the Service Director, l had seen at my previous visit was no longer employed with them. Also I was contacted by Tim Rowe, the Service Director now. I made another appointment and Mr. Rowe took care all of my concerns and went over and beyond what anyone could ever hope for. He said that he was sorry I had to come back in again. Mr. Rowe knows his job and does very well. I would recommend if you need any Service for your vehicle you need to call them.