Jenny Fernandes

Review of Orlando Regional Medical Cente...

I came to Orlando to spend my bday weekend with my...

I came to Orlando to spend my bday weekend with my boyfriend and ended up in a motor vehicle accident. We were transported to ORMC were I have never seen such great hospitality. I was D/C later that day but my bf had to have surgery. So I stayed the rest of the time in the hospital as I felt I should. When it was time for his surgery. I was told I can go down and sit with him I m the waiting area( I was still in so much pain due to rib fracture from the accident). I was following the two gentlemen that were transporting my boyfriend to pre-Op but I wasn t walking fast enough gentleman stopped what he was doing and offered to wheel me down to the fourth floor. From there I had to check in at the OR desk where I asked the The two ladies if there was a store nearby or gift shop that sold phone chargers. They Stated that they could get me one to borrow from guest services (Yomari). While my boyfriend was in surgery I needed to fill my prescription so I walked to the pharmacy. There I met Valerie from guest services who offered her services to take me to the cafeteria and help me find a pair of shoes where I didn t have any because it was in the vehicle from the accident, she then took me back to the pharmacy to get my prescription. No it was time for me to go back to the fourth floor so I could a wait for my boyfriend to get out of surgery. The next day I need a letter from a social worker stating my incident so I can change my flight so we can leave at a later date on my way there I needed help to get to the ER seeing this is such a huge hospital I bumped into a lady named Yani (I think an RN) and she help me get to the ER and I was explaining to her my story. On my way back I saw her coming out of the gift shop with balloons for me and my boyfriend and flowers and a cake pop I just thought that was the upmost nicest thing someone can do for someone that didn t even know me. Their were definitely more people who played a very important role throughout me being there and I greatly appreciate everyone and I just want to say I give this hospital like a five stars. Whoever did the hiring did a great job. Best hospital I ve ever been at thank you for your hospitality great job on me and my boyfriend and I appreciate you very all I am very grateful!!!!