Here's what you're getting when you get Total High...

Here's what you're getting when you get Total Highspeed internet.

All towers have a limited gigabit bandwidth, but with hundreds of people using it at any one time you can find yourself unable to load a page for hours on end.

Technicians do not have or have limited formal education for the positions they were hired for. Even if you jump their "3 tiers of tech support" in my 7-8 years of having this internet I've only talked to a third tier technician once or twice.

Service will degrade over time to a point that it will violate your negotiated limits, but no effort will be made on their end to fix the problem unless you personally call them multiple times. It took me 3-4 months to get a field technician out to my house to line up my antenna.

The thousands upon thousands of customers that were grandfathered in from Total Wireless were told that our contracts would not be honored. This includes them reserving the right to shut down your internet and charge you 75% of your bill to turn it back on.

It is always your fault for their internet not working correctly.