Yulanda Robinson

Review of Oneida Healthcare Center

My little girl will be having surgery soon my very...

My little girl will be having surgery soon my very 1st experience with this hospital was over the phone to pre register and set up a testing appointment before the procedure. Rude disrespectful abrupt. These are interesting times we live in because of the pandemic and I understand people may be asking questions that to staff may seem obvious or they may be answering the same questions all day every day but for me and my daughter who's the patient we are concerned and we need to know what to expect. My daughter's surgeon chose this hospital and if I had a choice I would go somewhere else. Not everybody is meant for the medical field in all aspects of the profession From the frontline to the recovery Room compassion and reassurance goes a long way sometimes information is not enough.