I am pasting opinions from Facebook because I will...

I am pasting opinions from Facebook because I will not describe the situation again.

Sebastian Lis reviewed Whiskey Bar - World of Whiskey -
1 star
May 31 at 02:09

We were not there for the first time and we were not even served because the waiter said that he has a lot of work with the room not full. It is not a place that provides services on a level. It may have a wide range, but the service leaves much to be desired.

Whiskey Bar - World of Whiskey
Whiskey Bar - World of Whiskey Thank you for your opinion. During your stay, the room was indeed incomplete, but our gardens at the premises were full (over 100 seats). In such situations, a longer waiting time is nothing special - not only with us. It is also possible to approach the bar and order directly from the bartender, which significantly shortens the entire procedure. We try to eliminate such situations as you have experienced, but it is not always 100% successful.

Sebastian Lis
Sebastian Lis Your answer has reached the maximum level of arrogance. You do not even deign to apologize to the client for the mishap, which apparently happens often. I am very glad that you have many guests, but you cannot serve them according to the basic rules. In this case, you have to answer the question yourself whether you have too large rooms, too little service or a lazy crew. Good luck in solving this problem.