Rafat Mousa

Review of Intercontinental Al Ain Resort

Peace, mercy and blessings of God

Peace, mercy and blessings of God
After greeting
We made a wedding and booked it on 1/4/19
Corresponding to Monday on a day when the hotel is not stressed and communication is more accurate and professional because of our reputation for the hotel from the days of the Intercontinental where I was born in the country and I was a member of the health club, unfortunately after completing the contract and paying the fees in particular, the relationship ended
The performance of the duties of the hotel became only a continuation of an action, and the negatives became an abbreviation of speech
- Failure to coordinate with the organizers in the hotel, as the kosha and lighting were on our side to provide the least thing for drinking as I provided it on my own account.
- Providing a project and a screen without wires for operation, as it does not cost anything, and the negative response is not from our specialty, and we can provide it through private companies I don t know the goal behind it is purely financial benefit
- Failure to provide drinks that were not of that quality despite bringing them at our expense, coffees, chefs and coffee providers, and lack of coordination with him, which embarrassed us in the presence of VIPs who noticed this shameful thing.
The lack of adequate lighting in the garden for men
Urgent opening of the buffet for men and women and closing it in an attractive way
Providing guide boards for the wedding. Schools will be ashamed of putting them in A4 size.
- Failure to coordinate between service providers for women with the people who provided them for curators, and not to present to women despite an emphasis on this before the wedding.
- He asked for my identity a second time despite the registration, recording my data and showing the identity to them. I am the brother of the groom, with my respect for the laws and regulations in the country and my prior knowledge of this and your attempt, my honorable sir, you and another person from the hotel management to convince me of his way despite my knowledge of this and justification for an employee who registers and requests the identity twice.
- The place of men in the garden assumes that the positions next to the garden are for the guests only because they are told, since a 75-year-old cannot walk a long distance
This is what I mention
Unfortunately, it did not and will not be repeated
I am not perfect and perfect to God
Nothing defines your hotel
Unfortunately