Brought my boyfriend into the hospital at 4:30

Brought my boyfriend into the hospital at 4:30
Pm after being ordered to come by patient first. Patient first sent over an order for him to be seen. We waited four and a half hours in the waiting room with his fever increasing (the nurse later informed us the average wait for this hospital this time of year is 12.5 hours before being taken back to be seen by a doctor). When they brought him back we waited another 30 to 45 minutes before his vitals were even checked by a nurse. They ordered simple tests like a flu test and a strep test. The lab lost the tests, and they came in to take the cultures again, after waiting over 2 hours for the results, before anyone even bothered to check what was wrong (which they informed us should have only taken 15 minutes). They forgot his name when writing up labels, transferred him between doctors and nurses three times and we didn t get discharged until after midnight and the only results we received before leaving were his urine culture, flu and strep cultures. Blood work had to be sent out. The nurses were disorganized, the rooms were dirty (IN A HOSPITAL!!!) and the care was obismal. Unfortunately if ever in an emergency we will have to go out of our way to never come back here again!!! It s places like this that make you want to lose faith in the healthcare system.