Today I went to a new provider and he asked me que...

Today I went to a new provider and he asked me questions for two hours before recommending everything. I feel like he already knows and understands me better than Mary or Catherine ever did after years of going to Benchmark.

They have always been quick to offer new medications that cost upwards of $100 to refill.

They charged me for rescheduling an appointment within 24 hours but I have waited up to 45 minutes and no less than 10 minutes for my appointments. It was the first time I had to reschedule in almost 3 years of going there.

I realize their policy is to give 24 hour notice to reschedule an appointment; my policy is not to wait 45 minutes for someone who charges $150+ for a quick chat and blind recommendation of expensive medications.

We spent multiple visits looking through notes, some of which were never taken from previous visits, which left us to guess what I had taken previously.

I do not recommend using anyone at this provider.