J

Jessica Kildow

3 years ago

Usually love this store but today I had exceptiona...

Usually love this store but today I had exceptionally poor service. Flooring specialist sold me the wrong amount of flooring after waiting over 15 mins to find someone and discussing flooring dimensions several times with two separate employees. Then having to wait another 35 mins to get the flooring. Then I had to wait 20 mins to get my subflooring and because I was loading what I already bought they continued to put other customers in front of me....ultimately ended up having the wrong amount of material and was over 30 mins late picking my kids up from daycare. Super disappointed. What is normally a 30 min trip was 90 mins....several people all over the store frustrated and waiting on help.

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