It is a 4 star hotel and I give it a 3 stars, and ...

It is a 4 star hotel and I give it a 3 stars, and that is maybe too much.
It is hotel in a city center, but next door to stripper club.
Staff, well, let's say that they are hardly professional, nothing bad, but I expect a little more in 4 stars hotel.
Room, huh, TV wasn't working (we had to go to the reception 4 or 5 times during the 2 days and finally they send someone to repair tv), phone doesn't work, it is hard to close bathroom door and it sounds very badly when you closing them. Tap in the bathroom should be replaced. In fact, whole room needs a little bit of refreshment.
All in all, it is not a bad place but hotel needs some refreshment and a better staff atitude.