C

Beautiful hotel but doesn't meet the true 5 star e...

Beautiful hotel but doesn't meet the true 5 star expectations. Stayed at the 4 seasons last year and was impressed by everything from check in to room upgrade to spa staff that were there for any need. Would pick 4 seasons over this hotel for the similar price any season. Vail resorts just can't compete with a brand like the Four Seasons. This is a new hotel and the rooms are already showing signs of wear...carpet,woodwork etc. The steam room had missing tiles and dirty floor and wine glasses sitting around in locker room lounge area. Brian at check in did a wonderful job as did the concierge staff.

Comments:

No comments