Recently my step-daughter had to be transfer from ...

Recently my step-daughter had to be transfer from one hospital to another and RAA was called. The staff that came were great and very professional. The problem came when we were sent a huge bill in the mail.

Even though my insurance covers transportation from one approved facility to another, RAA doesn't take any insurance at all. I wasn't aware of this at the time and of course we had no choice in how my step-daughter was transported. Just to add insult to injury the RAA did take the maximum amount that my insurance would pay and then sent me a bill for the rest, so they are getting paid twice!!!

Life is not fair I get that but when your tired and you need medical transportation and have no choice in the matter, it seems unethical to double dip on your received payments and they shrug and say we don't take any insurance when you question them.