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The pros:

The pros:
- The common areas are modern, spacious, clean and comfortable
- The view from the outdoor pools and main dining room is spectacular
- The staff is outstanding
- The rooms are massive
- The beds are very comfortable
- The spa and pool facilities are lovely

The cons:
- The pillows were extremely soft and uncomfortable
- The bathroom didn't feel very luxurious -- some minor touch ups to the walls and bathtub would fix that easily. But the important thing is everything was VERY clean.
- The wifi did not work in our room. It worked perfectly in the lobby though, and the staff was more than helpful with the issue.
- There is a heated outdoor pool and hot tub with a sign that clearly says "Adults 18 and over." However, many parents brought their kids in with them, leading to a lot of splashing and yelling -- not ideal for couples looking for a quiet getaway. There were no employees around to keep an eye on the situation, so we had to ask a staff member to come deal with it, which she did, promptly. However, within 10 minutes, more kids were back in the pool, and we were put in the uncomfortable position of having to ask them to leave ourselves. Yet another 10 minutes later, some parents had brought their kids into the adults-only hot tub with them. I think the spa facilities would greatly benefit from some supervision to ensure the adults only spaces are respected, as this place shouldn't call itself Topnotch RESORT if it's not going to make some effort to enforce the divide between families and couples. Nothing against kids or families -- but when you're paying these kinds of rates and are looking for a relaxing weekend getaway, the area of the resort advertised as adults-only needs to be just that.
- On the same topic, it seems the hotel,s pool and spa facilities are often used by locals. On the morning before my husband and I left, we were looking forward to a quiet, magical morning in the heated outdoor pool overlooking the mountainside. When we got there, the hot tub was sealed off for maintenance, and the pool was occupied by a seniors' aqua fitness class. Again, for the rates you pay to stay at this hotel, not to mention the additional resort fees, I would expect to have access to the pool facilities throughout my stay.
- The rooms are not soundproof, and we were unfortunately subject to some noise from the street, hallway, and surrounding rooms. If you're sensitive to noise, consider wearing earplugs. We were woken up by our neighbours' TV at 7 a.m.

Overall, this hotel really is lovely and comfortable. I can only say good things about the competent, helpful, friendly staff. The hotel's popularity among families, however, means that on certain dates (like the long Canadian Thanksgiving/Columbus Day weekend on which we stayed there) couples might find it a little harder to enjoy the hotel's facilities. I think a really easy fix would be to ask employees to keep an eye on the adults-only pools and also the ladies' lounge to ask people who are conversing too loudly to keep it quiet. Couples who come to a hotel like this are looking for a quiet, relaxing, romantic experience. That was not entirely the case for us unfortunately, but I'd be more than willing to go back and give Topnotch another shot.

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