I called up for some information and the sales sta...

I called up for some information and the sales staff were extremely rude and unhelpful. I was asked to hold but before I could even blink the phone was on hold.. then when they answered (finally) they were even ruder!!! I tried to pronounce a computer brand name and apparently it was incorrect and I should of known before I called....then when I began to read out the model number half way through he told me "no we don't got 'em- bye." not even no sorry we cannot get them or at least waited for me to finish reading out the code..... a little more customer service training would go a long way....ugh just rude!