PB Pepper

Review of Peak Powersports

Very disappointed. If I could rate negative stars...

Very disappointed. If I could rate negative stars I would. Promised one price then a day later it has increased by $250.00. Very poor attitude by the salesman and if I don't buy from them, good luck getting service or warranty. The exact words were "If you buy in the city, you can take it there for warranty and service". Not very classy at all. I spoke with the so called manager that basically read from a script on what to tell me, however would not honour the original price her salesman gave me. The manager is just on paper, more of a title than anything else. She can't make any decisions and has to contact someone else, who never did return my call or deal with my issue. They would rather loose a local customer than be honourable, very sad indeed and a very poor business practice in a small city. Buyer beware!!!!
2 week update an still no phone call. So I went to Barrie Honda powerhouse and met with Stuart. Got a real deal on the Honda my son wanted and he's extremely happy. I then met Fernando from St Onge and purchased a new Kawasaki ATV for my wife. Both these businesses are local and firmly entrenched in our city. They have great products, service and sales. They employ local hard working people and they will definitely be here for the long run. Why would anyone want to be played by peak power sports? I find that peaked power sports take the ostrich approach to negative feedback,just bury your head in the sand and it will go away. Both Lawrie and Ty should be fired on the spot for there poor customer service and lack of commitment. Don't waste your time or money on a company that isn't going to stay in the area. Sooner or later they will return to Oakville and be nothing more than a bad memory. Spend your hard earned cash at St Onge, Barrie Honda powerhouse and Barrie Harley Davidson. They have the real products and people who are entrenched in our city.
Oh to the contrary I did come into your store and after wandering around watching 2 guys playing on a computer in your Indian section lol, a grey haired gentleman from your ATVs approached me and asked if he could be of assistance but he didn't know the BMW line. 2 points for trying. The bottom line as a first responder with limited time I do most of my dealings by phone or email. Both purchases made at st Onge and Barrie Honda were made that way. The fact is your business is already failing. The slingshot has failed, BMW 310 made in India by TVM is nothing more than a banged apache, india quality, lol. Look in the Autotrader and you see more Polaris ATVs for sale than anything else. And finally the polaris bastertization of the Indian ,which has failed many times. I drop by the going out of business sale ......Go Colts go lol.