There are truly remarkable and wonderful people in...

There are truly remarkable and wonderful people in the world yet, never lose hope. We recently had a basement overflow from the water system and we could not afford a plumber. I called around to various places and was told I had to pay when services were rendered. I ran into a lot of rude customer service people for this problem and was very discouraged. Calling around and explaining my situation and asking for billing is degrading enough in itself. I reached Curtis Total Service and spoke to Rich Price, explaining my situation and out of the kindness of his heart and my situation, he showed compassion for me. Sent his workers out in 30 minutes and everything is wonderful again. Jacob and Scott were very friendly and very informative and did the job in no time. I cannot say enough how compassionate Rich was to me, and how much I appreciate what he did. I was in tears talking to him over the phone, that is how grateful I was that he would work with me on getting my 4 day old problem solved. It's bad enough to sit and listen to rudeness to you over the phone from many many companies in the area and to get such compassion from Rich, I was overwhelmed and so very grateful. They did an excellent job and I am very pleased with the knowledge of this company's employees. I highly recommend Curtis Total Service!