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Whenever I travel to Washington, or frankly any ci...

Whenever I travel to Washington, or frankly any city with a Sofitel, I generally try to stay there. The hotels -- rooms, dining, bars, convenience - are simply better than any other major chain. The service of the staff and level of hospitality is unmatched. That all is true about the Sofitel in Washington - Lafayette Square. It is a perfect location, a beautiful hotel with terrific rooms, the staff is welcoming, friendly and accommodating. The dining at ICI and the bar at Le Bar are terrific. We had one hiccup -- it took the staff nearly 45 minutes to retrieve our car at 5 AM in the morning. The garage is off property and the reason for the delay was not explained. Our first call to the valet for the car was at 4:35 AM. We were attempting to get an early start and did not get our car until 5:20 AM. This very poor service is an anomaly in any service i have experienced at a Sofitel property, so we are chalking it up to that. However, it is something that management should address as it was the last experience we had with the hotel and it left a bad taste regarding our time at the Washington Lafayette Square, notwithstanding the otherwise impeccable service otherwise provided by the staff throughout the stay.

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