Top notch service. My ac was not working properly ...

Top notch service. My ac was not working properly on my Jaguar f pace I made an appointment which fell on my birthday. They asked me if I needed a loner car since I was driving from Cedar Rapids. I said No. I got there a day before my appointment and the morning of my appointment the sales guy (Jack) who sold me the Jaguar called me to wish me happy birthday. I was so shocked that he went above and beyond to do that. During the appointment I changed my mind and wanted a loner car, they did not have one but because it was my birthday and I was checking out of the hotel, they did all they could to find one. My cabin filter was blocked (picture) and Sanin Sinanovic replaced and made sure all went well. Thank you all. My ac is working well. They made my birthday spectacular.