T Fig

Review of Crowne Plaza New Orleans

The air quality in the rooms is bad and smells str...

The air quality in the rooms is bad and smells strongly of mildew. This issue is bad enough that both my mother and I wasn t able to sleep well and it was harder to breathe as if we had a cold the next morning bad. Both of us had to take a Zertec pill to clear our sinuses. I informed managements three times during the following day of the issue: once with the cleaning lady around 9am and she said she informed her manager; next with the front desk around 9:20am and they said they would investigate: again around 5pm (after I got out of my conference) and they said there was nothing they could do because the hotel was full so please call the manager; and again at 8:30pm at night so I left a second message. Further, you can t open a window for fresh air. We had to keep the door to our room propped open because the air in the hallway is far better. If you have any sort of sensitivity to mildew or allergy, it is best advised that you do NOT stay at this hotel.