Alabaster Fantasia

Review of ALLY FINANCIALS – DETROIT, MI

I do recommend Ally Bank for a savings or checking...

I do recommend Ally Bank for a savings or checking account. They do well in that regard (even though they are VERY slow to work with you). Their savings rates are among the best around. I give five stars in that regard.

My wife and I financed our car through them and it was awful. The rates were reasonable, but getting this bank to send you the title and verification that you have paid off the loan is nearly impossible. It took two months to even get mail from them!

Calling them does help, but it depends ENTIRELY on who you get on the phone. The left hand doesn't know what the right hand is doing here. We would have one operator say one thing, then another operator say the complete opposite on the same call.

So, final tally - Excellent bank for storing your money, and getting a competitive rate. But a terrible bank for doing anything else with. I wouldn't even recommend getting a CD here.

The second you try something mildly complex, Ally falls apart.