Evan Small

Review of BUSCH GARDENS

Spent all day in lines for hours only to be turned...

Spent all day in lines for hours only to be turned away because of a notable cut to the number of attractions and poor queue management.

Spent all night sitting in more lines, about to see my first attraction of the entire day at 9:00 assuming the line I am physically in right now and have been since 7:30 gets there before they close out this maze.

The food has also notably gone downhill, which is a bummer because I was hype about the food passes we bought for this trip. And that's in the context of it being theme park food.

The quality of this place dies a little more each year, and this is the last year for me. I've spent too much money to feel this let down, and I'm bitter about it.

Edit - In response to the reply that was just posted by Busch Gardens, I had already emailed them in tandem with this review. I felt brushed off by the response I received, not that I expect a customer service rep to be able to magically wave a wand and fix intrinsic operational issues, but I'll add it below regardless to point out that it effectively blamed the next day's weather for all of the issues I cited:

------
Dear Mr. Small,




------

I accept that this contributes to additional patrons at the park. It does not, however, account for the perceptible lack of staff, problematic queue management, reduction in overall attractions, or the declining quality cited.