At first i have to admit that i regret changing fr...

At first i have to admit that i regret changing from Etisalat to du.
The mobile application is bad and has some problems.
When i cancel any add on before the start of the new month using the app, it does not reflect on their systems then i become forced to make a more than 10 minutes phone call cancel the add on.
Two days ago i recharged my pre-paid number with 210 Aed through the app to purchase a data package, yet and after 48 hours i did not receive it and they told me to make a complaint which will take 72 hours more.
So many problems within 3 month with du and i did not encounter such number of problems with etisalat within 24 month.
They need a lot of development.