Who has been writing their reviews and giving them...

Who has been writing their reviews and giving them five stars? unbelievable small room for $300 per night the ATM did not work all the ice machines were down the instant we checked in no ice machine. it took a long time for room service to bring us a glass a bowl of ice and a bowl they are pet friendly and they do have a five-star breakfast everything else was unbelievable the room was Dusty the maid attendance did not speak English they had no idea what we were saying when I needed a little more shampoo.