I wish I could give this business zero stars. I ha...

I wish I could give this business zero stars. I have been waiting since February 2020 for a part for my Nordic-track Treadmill that is only 1 year old and under warranty. I have been told 4 different times that the part was being ordered. I have heard I m sorry, I m sorry so many times but here it is July 1st and the part hasn t even shipped yet. It is absolutely ridicules and I WILL NEVER purchase another product owned by ICON Fitness. If you are reading this and have not purchased yet, STOP...DO NOT DO IT.

Really wish someone from higher up in the company would reach out to me. These people that work on the ground level customer service have absolutely no idea what they are doing and are not even component enough to order a simple part AFTER they realized they made a mistake.