At the embarkation at the port of Naples a row of ...

At the embarkation at the port of Naples a row of hours, not even the slightest organization, no signage, incompetent employees. They even channel us into a road closed by a gate, forcing us to go back because no one had the keys to open it! A shame. The ship is due to leave at 8:15 pm and at 8:00 pm we are still standing in line with no ships in sight. Never again.