Although some of the patients were easy to deal wi...

Although some of the patients were easy to deal with the ones that not you have to be careful with them. The reason not only it would be difficult to defend yourself from them but you had other workers including front office staff that would be involved in your business and may report it not knowing the patient's symptoms. They would sometimes automatically think workers abusing patients even though they had their own job duties to be focusing on which sometimes they did not do a good job of doing themselves.