Shellie Uchtman

Review of MetroNet - Huntington

The employees at this location are lazy and do not...

The employees at this location are lazy and do not want to do their jobs. I went there today to return our equipment because we are moving and I need to cancel the service. I got there at 1:00 in the afternoon. Office hours on the door says open 9-5. The door was locked and they were closed. A pizza delivery woman got there the same time I did. A blond heavy set woman came to the door and told her she could come in but we couldn't because they were closed for the day. That we had to come back on Monday. So, now we are going to have to pay for 3 days worth of service for a house we are no longer living at because someone doesn't want to do their job and wanted to close early. If she is that lazy and doesn't want to do her job, then she should be fired and hire people that do want to work. I bet I won't even get a response. Reading through the reviews, it seems only people leaving good ratings get a response. Others with complaints aren't even responded to. That's okay though, I plan on reporting it to the BBB as well. Hire people willing to work, not ones that will close early just because they can!