K

Krista Battles

4 years ago

I was very disappointed in my recent experience wi...

I was very disappointed in my recent experience with Lee photography. I have been patronizing this business for 15 years, so I'm become accustomed to a certain set of standards associated with this photography studio. Unfortunately the new owners do not uphold these standards. Prices have gone up, a deposit is now required, tou have to pay an additional fee for the holdiday background, you have to pay an additional fee to get your proofs without a water mark, and you have to wait longer than 24 just to view your proofs and then and additional 24 hours to pick up your prints. I was upset about this amount of time, with the previous owners you could view your proofs within an hour, then pick up your prints within another hour (even during the busy season). I ordered a package with six poses, but then they charged me for an additional 2 poses. The owner and the other employees wouldn't even give me a chance to speak my concerns. Unfortunately they lost a long time customer, I won't be back and wouldn't recommend this place.

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