Got trapped in the elevator and their maintenance ...

Got trapped in the elevator and their maintenance personnel does not have any idea what to do. Instead their security only put the blame on us claiming that we over loaded their elevator. Their elevator moved before the door was closed and this is not the proper sequence of operation. It should first close the door before any movement. This only shows that they tampered with the door sensor switch. Plus the cause of the shut down was due to over travel.